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Service
Offerings 
Network Consulting Solutions
SERVICE OVERVIEW AND DETAILS
Troop Network Consulting provides
businesses with the expertise and resources needed to seamlessly
evolve and expand their networks to support new applications,
services and multi-vendor technologies through planning, design,
integration, and performance optimization services.
The Network Consulting service supports a broad range of engineering
expertise to support IP Telephony, and wireless networks, as well
as integration of emerging technologies such as SIP. Troop also
leverages best-in-class partners and alliances to provide a complete
and comprehensive consulting portfolio.
Details
Troop consultants will help organizations
plan, design, integrate and optimize highly reliable and available
IP networks that support critical business applications. They
will also help to resolve network issues, fine-tune network performance
and provide the facts businesses need to make the right network
and investment decisions.
Troop Network Consulting provides a full lifecycle of consulting
services including:
Planning
Troop provides organizations with operational, tactical, and strategic
reviews of their current network and future requirements. Troop
identifies critical business, technical, and operational requirements,
assesses technologies, and recommends courses of implementation.
Design
Troop assists organizations with developing detailed network specifications
and implementation tactics necessary to achieve their business
objectives. Our consultants produce the engineering documentation
for the physical, logical, and operational network infrastructures.
In producing these design deliverables, they consider how the
new technology will integrate into the existing hardware and software
and how it will be managed going forward.
Integration
Troop provides the expertise in integrating existing or new networking
systems and applications into the network without disrupting ongoing
business operations. Our consultants provide organizations with
the expertise and resources needed to make changes to existing
configurations files in support of new technologies / applications.
Performance Optimization
Regular network ‘health checks’ from Troop provide
the performance analysis & reporting needed to evaluate current
network performance levels and configurations, identify issues,
and make recommendations to optimize network equipment. This service
assesses the network to measures performance against baseline
performance analysis, or in anticipation of upcoming infrastructure
or application changes.
Three network ‘health check’
options are:
Single Engagement Option: A single
performance analysis purchased one time.
Retainer Option: An expert resource that is purchased on
a retained basis to perform the health checks for a fixed period
of time; typically a 6-month or 1-year engagement.
Recurring Option: Billed in predictable,
recurring payments, this scalable approach offers health checks
throughout the course of the year, after an initial Detailed IP
Network Readiness Assessment has been completed. Customers can
choose either the 2 Occurrence Plan or the 3 Occurrence Plan.
Infrastructure Sizing Solution
Choose solutions as per the size
of your business
Enterprise Branch Solutions
Troop provides the expertise, tools
and resources to plan, design, integrate and optimize multi-site
branch office solutions. Our comprehensive solution delivers the
technical knowledge and processes required to successfully and rapidly
deploy enterprise branch solutions on time and on budget.
Troop can supplement your internal resources to implement your Enterprise
Branch Solution across all of your locations through:
• Expertise and Experience - Provides a trusted consultant
to guide your migration to a centralized branch solution while ensuring
network readiness and optimizing capabilities across all branches
• Accountability - Helps ensure consistency and standardization
across all locations while keeping deployments on time and within
budget
• Broad Geographic Coverage - Provides rapid, simultaneous
multi-site rollouts, no matter how many branch locations you may
have or where they are located
Small Mid-Business Solutions
Troop solutions for Small to Mid-Business
offers Troop customers the value and expertise of best-in-class
implementations for cutting-edge technology solutions.
With a comprehensive portfolio of services, Troop installs, integrates,
and upgrades communication networks and applications for small to
mid-size businesses. Customers receive the experience, knowledge,
and capabilities of Troop Professional Services specialists to help
ensure successful high-quality implementations. This portfolio gives
customers the flexibility to select one service or an entire suite
of services to match their particular needs and technical expertise.
Troop Professional Services follow best practices for implementation.
The key functional areas include:
• Project and Program Management services that guide customers
to on-time and on-budget solution integration
• Solution Planning and Preparation services that optimize
solution outcome and mitigate business risks associated with telephony
deployment
• Solution Design and Development services that result in
expert integration delivered by highly trained and experienced resources
• Solution Deployment services that are tailored to specific
hardware, software, customer environment and user expectations
• Education and Knowledge Transfer services that offer thorough
customer orientation to new technology
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