Solutions

Solutions For Service Providers

Troop Software's integrated, scalable, and cost-effective VoIP solutions are designed to specifically address the needs of traditional and emerging telecoms and service providers. Our VoIP solutions feature powerful billing capabilities, intuitive customer relationship management web portals, and proven interoperability with equipment from other leading VoIP vendors.


Wholesale VoIP Solution
enables providers to leverage their relationships with multiple carriers
and offer exchange services for call origination and termination.

Voice over Broadband Solution
enables providers to offer telephony services delivered via
broadband connections to residential and business customers.

IP Centrex Solution
enables providers to offer value-added telephony services to
SOHO and SMB customers which do not have in-house PBX systems.

VoIP Termination Solution
enables providers with physical points of presence to generate
incremental revenues by terminating VoIP calls to the PSTN.

Virtual Office Solution
enables companies to consolidate their communication infrastructure,
reduce monthly telephone bills, and achieve more cohesive corporate image.

Calling Cards Solution
enables providers to get into the prepaid and postpaid calling card
services - two of the fastest-growing VoIP market segments.

Callback Solution
enables providers to offer prepaid and postpaid calling card services
in countries where telecom deregulation restricts local use of VoIP.

Callshop Solution
enables providers to offer VoIP telephony services to
consumers from retail locations like cafes, Internet clubs and others.

Hosted IVR Solution

Inbound IVR
Our automated inbound IVR (Interactive Voice Response) platform allows callers
to get information, place orders, pay bills, take surveys, and virtually any other
job that can be performed by a live agent - all at a small fraction of the cost.

Outbound IVR
Outbound IVR provides you the ability to contact your
customers, prospects, and clientele quickly and economically.

Our platform allows for thousands of calls per hour to ask questions, perform surveys, or just make announcements. In the past, most customer communications have been performed using direct mail or billing inserts. The high cost of printing and postage, as well as the turn time makes these methods pale
in comparison to the economy and speed of outbound IVR.

Hosted Call Recording Solution