Asterisk Consulting and Implementation Services

Troop Asterisk Consulting and Implementation services provide the vital tools, expertise, and resources needed to integrate and implement your customized Asterisk Telephony solutions. This complete package can help you from start to finish with a full spectrum of services.
We can configure Asterisk in simple, single-server configuration to complex, multi-server redundant setup across multiple locations.
Our team will understand your communication objectives and will coordinate and manage all requirements and deliverables including the project schedule, budget, resources and issues, along with reporting on project status.

Solution Preparation
To successfully deploy an Asterisk Telephony Infrastructure, we first analyze your current network to validate if it can support IP Telephony. Our Network Consulting team will identify any potential problem areas; highlight application performance issues; identify any bandwidth deficiencies; and make you aware of configuration incompatibilities among network devices.

Solution Design and Development
We can optimize your network for voice capabilities to support IP Telephony applications – leveraging our multi-vendor data expertise and capabilities to create an integrated converged application and data infrastructure. We also fine-tune design specifications to meet both technical and business requirements for application performance.

Solution Deployment
Our certified technicians work with your team to create a detailed implementation plan and provide the expertise you need to put it into effect. We work with various voip equipment vendors to provide you with right infrastructure.

Education and Knowledge Transfer
We can teach your end users how to work more effectively with your new IP equipment and applicable features and make a smooth transition to the new technology. We’ll also help your system administrators learn how to manage IP Telephony and Quality of Service (QoS) issues.

Asterisk Customization

Custom AGI Scripts
Troop's PHP and Perl team can write AGI scripts to connect Asterisk to your information systems or to extend call handling functionality of Asterisk.

Custom Dial Plans
Whether it is creating custom dial plans for simple operations or making complex routing plans, Troop's Engineers can efficiently map an organization’s requirements.

Custom Web Interface
Troop's Interface Programming Team can create new interfaces, or customize existing open source Asterisk GUI's as per your specific requirements. Our programmers are efficient with AJAX, PHP, DotNet technologies and Java.

Asterisk Integration Services

SugarCRM
SugarCRM, the world's leading Open Source CRM, can be made more powerful by integrating it with business communication infrastructure.
Troop Software has done extensive work on SugarCRM, and has a dedicated SugarCRM customization team. Troop Software has been customizing SugarCRM for around 3 years now, and has created custom modules, changed existing work flows and created new security features in SugarCRM, to name a few.
Troop's engineers can customize SugarCRM to work with Asterisk for any monitoring, call logging, call management, Asterisk Administration needs. Troop's engineers are always on the lookout for the new SugarCRM versions, and adapt themselves quickly to new patches and releases of SugarCRM.

SER
Sip Express Router (SER) is one of the best SIP Proxy available freely. It can handle very high call load, even thousands of calls per second, and has very small foot-print. The combination of Asterisk's powerful features and high call handling capacity of SER, make it an ideal choice for service providers and large enterprises. Troop's engineers have the capability to integrate SER and Asterisk to create a high availability and high call load handling Asterisk PBX system.

Legacy PBX
To safeguard the client's existing investment on communication systems, Troop's Asterisk Engineers can connect Asterisk to the legacy PBX, so that the client can use the rich feature set of Asterisk, and utilize previous investment on legacy PBXs. Whether there is a requirement of an IVR, a fax gateway, or simply increasing the capacity of the legacy PBX, Troop's engineers can innovate methods to use Asterisk along-with the legacy PBX, thus minimizing total cost of ownership.

Asterisk Add-ons
The Open Source Community has developed various tools and add-ons for Asterisk, that extend functionality of Asterisk for business communication applications. Troop Software has expertise in installing and configuring Asterisk the following add-ons:

• AstGuiClient and ViciDial
• A2Billing, Asterbill, AstBill, Asterisk2Billing
• AsterFax
• LumenVox Speech Engine
• Management Interfaces