Solutions

Solutions For Enterprise and Midsize Businesses

Troop Software's integrated, scalable, and cost-effective VoIP solutions are designed to specifically address the needs of enterprise and midsize businesses.

IP PBX
Troop Software can create a customized IPPBX deployment based on your requirements.
We have deployed IPPBX systems for small to fairly large user base using Asterisk,
OpenSER or a flavour of both. We also have the capability to implement and support various
flavours of Asterisk like Trixbox and AsteriskNow.

Call Center Suite
Troop Software implements a scalable and integrated solution for Call Centers
using Asterisk, Vicidial (Dialer) and SugarCRM for Inbound and Outbound Calling. The
system provides advanced features like Call Quality Monitoring, exhaustive
call-flow and agent reporting.

IDialer
Troop Software can implement Vicidial for outbound processes in Call Center.

Interactive Voice Response System
Troop Software can implement Inbound and Outbound IVR functionality to suit
any business requirement using Asterisk.

Call Recording System
Troop Software can implement a Call Logging System for your Call Center needs.
The system is highly scalable and robust and provides intutive user interface
for administrative functions.