Asterisk Application Support

Troop Software supports a wide variety of custom applications that enhance the Asterisk platform. If you're a company looking for a "predictive-dialer" solution (Vicidial), a FAX Server(AsterFAX) or a company looking for a CRM solution (SugarCRM) to work with your Asterisk system, we can help.

SugarCRM
SugarCRM, the world's leading Open Source CRM, can be made more powerful by integrating it with business communication infrastructure.
Troop Software has done extensive work on SugarCRM, and has a dedicated SugarCRM customization team. Troop Software has been customizing SugarCRM for around 3 years now, and has created custom modules, changed existing work flows and created new security features in SugarCRM, to name a few.
Troop's engineers can customize SugarCRM to work with Asterisk for any monitoring, call logging, call management, Asterisk Administration needs. Troop's engineers are always on the lookout for the new SugarCRM versions, and adapt themselves quickly to new patches and releases of SugarCRM.

SER
Sip Express Router (SER) is one of the best SIP Proxy available freely. It can handle very high call load, even thousands of calls per second, and has very small foot-print. The combination of Asterisk's powerful features and high call handling capacity of SER, make it an ideal choice for service providers and large enterprises. Troop's engineers have the capability to integrate SER and Asterisk to create a high availability and high call load handling Asterisk PBX system.

Legacy PBX
To safeguard the client's existing investment on communication systems, Troop's Asterisk Engineers can connect Asterisk to the legacy PBX, so that the client can use the rich feature set of Asterisk, and utilize previous investment on legacy PBXs. Whether there is a requirement of an IVR, a fax gateway, or simply increasing the capacity of the legacy PBX, Troop's engineers can innovate methods to use Asterisk along-with the legacy PBX, thus minimizing total cost of ownership.

Asterisk Add-ons
The Open Source Community has developed various tools and add-ons for Asterisk, that extend functionality of Asterisk for business communication applications. Troop Software has expertise in installing and configuring Asterisk the following add-ons:

• AstGuiClient and ViciDial
• A2Billing, Asterbill, AstBill, Asterisk2Billing
• AsterFax
• LumenVox Speech Engine
• Management Interfaces